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Case Study: Large Retail Company trusts TransformaTech’s Monitoring as a Service (MaaS) and 24/7 WMB/MQ Support services to ensure availability during peak holiday season

by on January 7, 2016

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As we just got through another holiday season, we wanted to share our case study on how one of our retail clients benefited from outsourcing their IIB and MQ Monitoring and Support to help ensure success and availability of their critical systems that supported their retail stores and online users.

Following is a summary of the key challenges, solution overview, and benefits.

Key Challenges:

  • Peak holiday season coming up (high volume of transactions)
  • Prior Problems with high volumes and quickly troubleshooting issues
  • Unsupported WMB and MQ Environments
  • Need for WMB and MQ expertise

Solution Overview:

  • Upgrade WMB and MQ to supported levels
  • Products and Expertise to provide 24/7 WMB and MQ Monitoring and Support
  • Knowledge transfer, best practices, and expertise for new business and technology requirements

Key Results and Benefits:

  • 24/7 availability of WMB and MQ Environments
  • Significant performance improvements
  • Supported, Reliable WMB and MQ Platforms
  • Reliable, Proven, Trusted ongoing partnership established between company and TransformaTech

The full case study can be found here:   http://www.transformatech.com/case-studies/large-retail-company/

 

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